ITIL Integration: CloudChoir - ServiceNow Runbook in Java/Groovy

(ported from "CloudChoir - Salesforce Integration Foundation".)

Demo: ServiceNow query Facebook
YouTube demo video:
http://youtu.be/NPKEEnuwSKY

 Key differences, ServiceNow' out-of-box MID Server vs. CloudChoir Integration:
1. Out-of-box MID is pooling based thus not real-time, in theory. CloudChoir has no pooling nor busy-loop.
2. CloudChoir interface is SOAP based, can be called by any app/services (ServiceNow, Salesforce, ERP, Windows...), then return integration results into ServiceNow. Auth is done using "basic auth" passed in from ServiceNow. (We will add a REST based interface, if there is customer need.)
3. CloudChoir Runbook(s) are developed in Java/Groovy, can use the full power of any Java framework/library. (For example, this demo utilized the Java jar from "RestFB".)
4. CloudChoir Runbooks, developers can use Eclipse/Netbeans as IDE, since it is standard Java/Groovy anyway; or directly debug the Java/Groovy code inside your ServiceNow instance. (See Salesforce demo "Part 1" - that same "Debug and Deployment UI" will be ported and iframe-ed into your ServiceNow instance. CloudChoir (Salesforce version))
5. Same "ServiceNow Runbook(s)", can be used as "Salesforce Integration Pack(s)". One stone, two birds, ready for use for both:

(The Salesforce.com side of App already passed review and get listed in their Salesforce.com's App Store: https://appexchange.salesforce.com/listingDetail?listingId=a0N3000000B3ucWEAR )

• ServiceNow vs. Linux shell
• ServcieNow vs. Windows Batch
• ServiceNow vs. Windows PowerShell
• ServcieNow vs. Amazon EC2 VM
• ServiceNow vs. Oracle VirtualBox
• ServiceNow vs, TFS or Perforce

Email: admin@konafornia.com
Blog: http://cloudchoir.blogspot.com
(A certified ServiceNow Admin, I am also an experienced Salesforce/Java/.NET developer, in case you need my help.)